Frequently Asked Questions

Find answers to common questions about our footwear and accessories.

How do I determine my correct size?

Our footwear generally runs true to size. We recommend referring to the size guide on each product page for specific measurements and international conversions.

Where are A.EMERY products manufactured?

Our sandals are designed in Australia and handcrafted by skilled artisans in India using premium, LWG-certified leathers.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure prompt delivery. Please contact our support team within 1 hour of placement to request any modifications.

Do the leather sandals stretch over time?

Yes, as we use high-quality natural leathers, the straps will soften and mold to the shape of your foot after a few wears.

Are your materials sustainably sourced?

We are committed to responsible production, sourcing our leathers from Leather Working Group (LWG) audited tanneries to ensure environmental best practices.

Do you offer international shipping?

Yes, we ship worldwide via DHL Express to ensure your order reaches you securely and efficiently.